Error: Javascript is disabled in this browser. This page requires Javascript. Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data? Learn how to upgrade to Windows 11 Windows 11 Upgrade Guide.
Changing update schedule and notifications settings in HP Support Assistant Set preferences for when to check for software updates and how HP Support Assistant notifies you when updates or messages are available.
Updating the computer using HP Support Assistant Use HP Support Assistant to automatically install computer updates, such as updated drivers, system updates, and useful utilities. Troubleshooting computer and device issues with HP Support Assistant Access diagnostic tools, guided troubleshooters, and how-to documents to troubleshoot hardware and software problems and specific issues and error states.
Note: These steps are for a computer. HP Support Assistant. A simple to use application designed to offer HP users a safe means of maintaining their systems clean and always running smooth. HP Photo Creations is free tool that lets you easily create photo books, calendars HP Connected Music is a music application that integrates your music files with streaming and radio services into one. HP Power Manager v 4. It includes the HP Toolbox software for your printer.
The Toolbox provides status and maintenance information about your printer. Cortana voice assistant. Windows 10 Desktop Conclusion Select your model. How does HP install software and gather data? Search all support. Search help. Tips for better search results Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p, DeskJet For HP products a product number.
Loading Results. Learn how to upgrade to Windows 11 Windows 11 Upgrade Guide. Already have an HP account? Select from the products you own.
To contact support, select from your products. Sometimes there is more than one download available for a component, such as several DVD firmware updates.
If this happens, identify the component installed in your computer, and then download the appropriate file. To find the name of a component, search for and open Device Manager. Check for firmware updates from HP or the hardware manufacturer. For software and drivers from the manufacturer : See Getting updates from the maker of the software or hardware. Restore or reinstall a program that does not work properly or becomes infected with malware.
This also works to revert a program to its original version. Check the Microsoft Store. Many of the apps that came preinstalled on your computer are available to download for free in the Microsoft Store app.
If a Let's identify your product to get started page displays, select your computer type. Type the model name of your computer, and then click Submit. From the list of available software and driver categories, find the software or driver. Click the category name, and then click Download. You can find and restore or reinstall original device drivers for your computer with Windows HP recommends installing the latest drivers available from Windows Update.
Go to for more information. If you need a previous version of a driver, there might be a link to an older driver in the details. Do not install BIOS updates from the system board manufacturer's website. Doing so can prevent the computer from accepting an HP System Recovery. Product manufacturers provide technologies used on many HP and Compaq computers. Many hardware component manufacturers have their own website with driver downloads. Find information about your computer hardware from the product specifications for your computer model.
Go to the HP Customer Support website, type the computer model number followed by Product Specifications in the Search box, and then press enter. Click the link to the Product Specifications for your computer. For example, type acn product specifications. Find downloads in the support section. Creative sound cards : Creative Worldwide Support in English. Realtek sound hardware and codecs : Realtek Downloads in English. This utility provides a quick and easy way to download software and driver updates for HP commercial notebook and desktop PCs.
Unless otherwise specified, HP does not support software that did not originally come with the computer. See your warranty for details. Create a recovery disc set. You can restore the computer if compatibility problems occur. Find the names of the various hardware components on your computer.
The most important component is the chipset. It drives many of the onboard components such as network, sound, and even video. Find component names and manufacturers on the product specifications for your computer model. Search for your computer model plus the word specifications at the top of this page. Then, check the manufacturer's website for the driver.
For a list of websites, see the Getting updates from the maker of the software or hardware. If your computer does not have an Internet connection, download the chipset from another computer. For help finding chipsets and other downloads, see the Getting updates from the maker of the software or hardware.
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