If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, select Settings , and then select Change PC settings. Tap or select Update and recovery , and then tap or select Recovery. Under Refresh your PC without affecting your files , tap or select Get started. If you want to recycle your PC, give it away, or start over with it, you can reset it completely. This removes everything and reinstalls Windows.
Warning: All of your personal files will be deleted and your settings will be reset. All apps that you installed will be removed. Only apps that came with your PC will be reinstalled.
Under Remove everything and reinstall Windows , tap or select Get started. Note: You'll be asked to choose whether you want to erase data quickly or thoroughly. If you choose to erase data quickly, some data might be recoverable using special software. If you choose to erase data thoroughly, this will take longer but it makes recovering data less likely. If you think an app or driver that you recently installed caused problems with your PC, you can restore Windows back to an earlier point in time, called a restore point.
Windows automatically creates a restore point when you install desktop apps and new Windows updates, if the last restore point is older than 7 days. You can also create a restore point manually at any time. Swipe in from the right edge of the screen, and then tap Search.
If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then select Search. Enter Control Panel in the search box, and tap or select Control Panel. Enter Recovery in the Control Panel search box, and then tap or select Recovery.
If you need additional help refreshing, resetting, or restoring your PC, check out the Repair and Recovery community pages in the Windows forum for solutions that other people have found for problems they've experienced. Windows 11 Windows 10 Windows 8. Problem See this section Your PC isn't working well and you recently installed an update.
Use installation media to reinstall Windows 11 Your PC won't start and you haven't created a recovery drive. Use a recovery drive to restore or recover your PC You want to reinstall your previous operating system. Go back to your previous version of Windows Your PC isn't working well and you recently installed an app. Restore from a system restore point Click one of the recovery options below and follow the steps to try to get things working again.
If you've recently installed a Windows update, uninstall the update to try to resolve the issue. View update history On the list that appears, select update you want to remove, and then select Uninstall. Startup Repair helps you fix common problems that can prevent Windows from starting up.
Connect the installation media you created to your PC and reinstall Windows You can click following anchor text to jump to the one you want. Tool 4. Alternative to create Windows 10 recovery media or boot option easily. Otherwise you can backup the USB drive first. Tick Backup system files to the recovery drive and click Next. Then click Create and wait for it to complete. After finishing, eject the USB. Choose the keyboard layout and choose Troubleshoot.
Choosing the former will lead to Windows 10 reinstallation, and the latter will lead you to normal recovery options. Select the inserted disc and click Create disc. Wait for a few minutes till it finishes. Choose keyboard layout and select Troubleshoot. Then you could access the Windows 10 recovery option you want.
Then please make a backup in advance to avoid data loss. Microsoft Office products. If you just purchased a new device that includes Office , we recommend redeeming installing Office before upgrading to Windows For more information, check How to upgrade to Windows 10 on new devices that include Office Select an edition from the drop down menu. Select edition Windows Download tool now Privacy. Using the tool Follow these instructions to install a clean version of Windows Warning Back up anything you want to keep before you begin.
Launch the tool. Review and Accept the License Terms. Declining the License Terms will exit the tool. Choose what you want to keep. If you want to keep your personal files, choose the Keep personal files only option.
Choose a product and enter the serial number. Find your serial number. Serial Number Location.
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